Privacy Policy

Introduction

Welcome to https://senior-care-robstown-texas.primarycareaid.com (hereinafter referred to as “Senior Care Robstown Texas,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://senior-care-robstown-texas.primarycareaid.com.
Mobile applications developed by us.
Online services and tools provided through our platform.
Any other interactive features offered on our websites or associated with our products.

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage, so we encourage you to review them before using such external services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

As an Authorized User: If you sign up and use our applications or services, we process your data as part of your account management.
Website Visitors: When you visit our websites linked to this policy, we collect information about your interaction with the site for analytics and improvement purposes.
Communications: We may reach out to you via emails, calls, or texts (SMS) for newsletters, promotional offers, or customer support. You have the option to unsubscribe from these communications at any time.

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details related to your user account creation and management, such as usernames, email addresses, and passwords (hashed and encrypted).
Payment Information: Data necessary for processing payments, such as credit card numbers, billing addresses, and payment history.
Financial Information: This may include bank account details, investment portfolios, or other financial records, if you choose to provide them for specific services.
Purchase Information: Details about products or services purchased from us, including quantities, prices, and delivery information.
Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile carrier information for location-based services (with your consent).
Location Data: Geographic coordinates when you opt-in to share your location for personalized content or services.
Feedback: Comments, reviews, and suggestions provided by users regarding our products and services.
Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (with your consent).
Product Information: Details about the products or services you interact with, including preferences, usage patterns, and feedback.

We acquire this data through direct user input, tracking technologies, and third-party sources, ensuring compliance with data protection regulations worldwide.

Cookies

Our website uses cookies to enhance your browsing experience and for analytics purposes:

Strictly Necessary Cookies: These are essential for navigating our site and using its core features. They enable basic functionality, account management, and security measures.
Preference Cookies: We use these cookies to remember your preferences, language settings, and other customization options.
Analytics Cookies: They help us analyze user behavior on our sites, providing insights for improvement and personalization.

Users have the option to control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to prevent re-identification. This process ensures that your information is not retained longer than necessary.

Security Measures

Implementing robust security measures is paramount to protecting your data:

Encryption: We employ industry-standard encryption protocols to secure data in transit and at rest.
Secure Servers: Our data storage and processing servers are maintained by trusted providers with strict security policies.
Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.
Regular Audits: We conduct periodic security audits to identify and address potential vulnerabilities.

Your Rights (Geography-Dependent)

Depending on your location, you may have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
Restriction: Limiting the use of your data for specific purposes.
Portability: Receiving your personal data in a structured, commonly used format.
Objection: Opposing the processing of your data for legitimate interests.
Non-Discrimination: Ensuring no adverse decisions are made solely based on automated processing of your data.
Appeals/Complaints: The right to lodge complaints with data protection authorities and seek legal recourse.

To exercise these rights or have any data-related queries, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be notified via email (if available) or by posting a clear and prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

Email: [email protected]
Physical Address: [Provide the company’s physical address]

We are committed to addressing your concerns and ensuring a transparent and secure user experience.